Prices, design, and specifications are subject to change without notice.
This website is here for your convenience only. R&B ARMS does not guarantee that the content is accurate or complete, up-to-date or current, free from technical inaccuracies or typographical errors, free from interruptions, errors, computer viruses or malware, and free from changes caused by third-party.
R&B ARMS is not responsible for damages that occur due to the misuse of our products.
R&B ARMS is not responsible for improper installation of our products.
All products must be installed by a certified gunsmith, failure to have our products installed by a certified gunsmith may result in a warranty void.
R&B ARMS is not responsible for links to third parties. The links to third-party websites are for your convenience and information only.
Email: Russell@rbarmsusa.com
All orders placed without, or prior to, a signed copy of the Federal Firearms License (or other necessary licensing) on file may be deleted without notice. R&B ARMS reserves the right to limit the purchase of multiple Firearms.
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All new products manufactured/assembled/labeled by A&B ARMS are covered by a 6 Month Manufacturer Warranty to the original customer.
Buyer must contact R&B ARMS for an RMA # (Return Merchandise Authorization Number) before the product is to be shipped back to us, Should our products not meet your expectations
All new products not manufactured/assembled/labeled by R&B ARMS are covered under their respective manufacturer warranty.
Warranty returns will receive product replacement. No cash refunds.
R&B ARMS products have a full thirty (30) days return policy
No returns after a FULL Thirty (30) days from purchase has passed. No returns on ammo.
R&B ARMS must be contacted before any returns can be sent to us. Failure to contact R&B ARMS will result in denial for product return.
Unopened products will receive a 100% money back, less shipping and handling. (within 30days of purchase)
Opened products will receive a 75% money back, less shipping and handling. (within 30days of purchase)
Product and all product packaging and materials must be returned in their original condition to receive the refund.
Customers who have returned products for a refund in accordance with our refund and return guideline will be issued a refund when products that are being returned arrive at our facility and are deemed to be sent to us in original condition. Once a refund is issued, please allow 72 hours from issuance for the credit to show on your account.
R&B ARMS is not responsible for any damaged shipments. If you have purchased insured shipping and your order is damaged, please contact us immediately. A damage claim will be submitted to the designated shipper. Please allow up to 60 days to process your damaged claim with the designated shipper. Shipping damage refunds / exchanges do not include any return shipping, shipping insurance costs or handling / processing fees.
The following information is needed in order to process a claim:
Pictures of the damaged box/packaging and the damaged products from all sides
A detailed description of the damage(s)
The damaged product(s) need to be returned to R&B ARMS within 7 business days after it is inspected by the carrier’s investigator.
R&B ARMS strives to product high quality items. If in the unlikely event that you receive a product that is defective, please contact us for an RMA # before shipping back the product for refund or replacement.
Machining marks and normal wear and tear are not considered a defect.
Damages that occurs due to the misuse of our products are not considered a defect.
Damage that occurs due to improper installation are not considered defective.
Product and all product packaging and materials must be returned in their original condition.
Restocking fee will not be charged.
Shipping and handling fees will be refunded on defective product returns.
R&B ARMS is not responsible for manufacturer products, by others, that are defective.
R&B ARMS reserves the right to charge a 15% restocking fee if the returned product is not defective.
28524 Constellation Rd
Santa Clarita CA 91355, USA
Phone: +1 (661) 365-0505